Help Center
Hello there! How can we help you today?
How do I find products?
Open Catalog. Search, then narrow by category, size, color, and price. Only Published marketplace offers are shown to buyers.
What is minimum order quantity?
Each offer has an MOQ. Browse prices use the buyer-facing total at that MOQ. You cannot add less than the MOQ to cart.
Is there volume pricing?
Yes, on the product page for the listed quantity breaks. That listed price is what you pay. There is no separate quote negotiation.
Can I request a quote?
No. Buy the listed offer prices on the product page, cart, and checkout. Ozithy does not offer a buyer “Request a quote” lane.
What does print quality mean?
When a seller set it, product Specifications may show print quality as poor, average, good, or excellent. It is optional and does not change checkout.
How do Saved Items work?
Use the heart on a catalog product. Saved Items is one list at product grain, not folders. A guest list merges when you sign in.
Talk to an agent
Message Customer Care if these answers do not cover it.
These answers may help first
- Where are my orders?
- How do I track a shipment?
- How long do I have to return standard goods?
- Why is the Paystack amount higher than the item prices?
- How is the delivery fee calculated?
Still need help? Message Customer Care below, or browse the Help Center.