Help Center
Hello there! How can we help you today?
How do I create a buyer account?
Use Register and complete buyer onboarding (identity, business type, and at least one full delivery address). The account is created when you submit the last step.
Can I browse without an account?
Yes. Catalog, cart, and Saved Items work as a guest. Checkout and Messages need a signed-in buyer. Guest cart and Saved Items merge into your account when you sign in.
How do I change my name or business name?
Open Account → Overview and edit your profile: first name, last name, business name, and buyer type. Email is read-only.
Can I change my email?
Not from Profile. If the email on the account is wrong, message Customer Care from Messages.
How do I change my password?
Apo Front does not include a self-serve password page. If you cannot sign in, message Customer Care from a signed-in device, or ask Care to help recover access.
Do buyers need two-factor authentication?
No. Two-factor is optional for buyer accounts. You can shop with email and password.
Talk to an agent
Message Customer Care if these answers do not cover it.
These answers may help first
- Where are my orders?
- How do I track a shipment?
- How long do I have to return standard goods?
- Why is the Paystack amount higher than the item prices?
- How is the delivery fee calculated?
Still need help? Message Customer Care below, or browse the Help Center.